PRIVACY AND COOKIES POLICY
Version 2.0
Knowage suite and the related Website belongs to Engineering Ingegneria Informatica S.p.A.
Engineering Ingegneria Informatica S.p.a. with registered offices in Rome, Piazzale dell’Agricoltura, 24 (hereinafter “Engineering”) is committed to protecting the online privacy of its websites’ users. As such, this Privacy Policy has been drafted pursuant to art. 13 of EU Regulation 2016/679 (hereinafter: the “Regulation“) in order to allow you to understand Engineering’s policy regarding your privacy, and to understand how your personal information is handled when you are using our website (www.knowage-suite.com, hereinafter “Website” ). This Privacy Policy will also provide you with information so that you are able to consent to the processing of your personal data in an explicit and informed manner, where appropriate.
The information and data you may provide or which may otherwise be collected in the context of your use of Engineering’s services, – e.g., access to reserved areas in the Website, Contact Us form and Newsletter subscription, etc. (hereinafter the “Services”) – will be used by Engineering in compliance with the Regulation. This means, in particular, that any personal data processing carried out by Engineering will respect the principles of lawfulness, fairness, transparency, purpose limitation, storage limitation, data minimization, accuracy, integrity and confidentiality.
1. Data Controller
The Data Controller regarding all Personal Data processing operations carried out through the Website is Engineering as identified above. For any information regarding the processing of Personal Data by Engineering, including the list of Engineering’s data processors, please contact: knowage.privacy@eng.it
2. Personal Data processed
As you use Website, we inform you that Engineering may collect and process information related to you as an individual and which allows you to be identified (either directly, or together with additional information), or which is related to other individuals, such as your name, an identification number, an online ID or one or more characteristic elements of your physical, physiological, mental, economic, cultural or social identity (“Personal Data”).
Personal Data which may be processed by Engineering through the website are as follows:
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- a) Browsing Data
The Website’s operation, as is standard with any website on the Internet, involves the use of computer systems and software procedures, which collect information about the Website’s users as part of their routine operation. While Engineering does not collect this information in order to link it to specific users, it is still possible to identify those users either directly via that information, or by using other information collected – as such, this information is also considered Personal Data.
This information includes several parameters related to your operating system and IT environment, including your IP address, location (country), the domain names of your computer, the URI (Uniform Resource Identifier) addresses of resources you request on the Website, the time of requests made, the method used to submit requests to the server, the dimensions of the file obtained in response to a request, the numerical code indicating the status of the response sent by the server (successful, error, etc.), and so on.
These data are used exclusively to compile anonymous, statistical information on the use of the Website, as well as to ensure its correct operation and identify any faults and/or abuse of the Website – the data is deleted immediately after processing, unless it must be used to identify responsible parties in the event of cybercrime committed which harms the Website or third parties, in which case information on web contacts may be kept for a period of 3 (three) months.
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- b) Data provided voluntarily by the data subject
When using some of the Website’s Services (e.g.,Contact Us Form), you are allowed to submit Personal Data related to other persons.
In any situation where you decide to share Personal Data related to other persons through the Website, you will be considered as an independent data controller regarding that Personal Data and must assume all inherent legal obligations and responsibilities. This means that you must also make sure that you have these third parties’ consent to their Personal Data being used in this manner before providing them to Engineering, or another appropriate legal basis pursuant to article 6 of the Regulation which may allow for lawful processing of this information.
To this end, you must fully indemnify Engineering against any complaints, claims or demands for compensation for damages which may arise from the processing of this Personal Data, initiated by the third parties whose information is processed via the Website by your initiative.
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- c) Cookie
Definitions, characteristics and application of the legislation
Cookies are small text files that may be sent to and registered on your computer or mobile device by the websites you visit, to then be re-sent to those same sites when you visit them again. It is thanks to these cookies that those websites can “remember” your actions and preferences (e.g., login data, language, font size, other display settings, etc.), so that you do not need to configure them again when you next visit the website, or when you change pages within a website.
Cookies are, therefore, used for electronic authentication, monitoring of sessions and storage of information regarding your activities when accessing a website. They may also contain a unique ID code which allows tracking of your browsing activities within a website, for statistical or advertising purposes. Some operations within a website may not be able to be performed without the use of cookies which, in certain cases, are technically necessary for operation of the website.
When browsing a website, you may also receive cookies from websites or web servers other than the website being visited (i.e. “third-party cookies”).
There are various types of cookies, depending on their characteristics and functions, which may be stored on your computer or mobile device for different periods of time: “session cookies”, which are automatically deleted when you close your browser, and “persistent cookies”, which will remain on your device until their pre-set expiration period passes.
Under Italian law, your express consent is not always required for the use of cookies. In particular, “technical cookies” – i.e., cookies used exclusively to transmit messages over an electronic communications network, or otherwise strictly necessary to provide a service explicitly requested by you – do not require your consent. In other words, cookies which are indispensable for the operation of the Website or required to perform activities you request may be used without your consent. The Italian Data Protection Authority (as defined in its “Determination of simplified procedures for information and collection of consent for the use of cookies”, 8 May 2014, and subsequent clarifications), has established that, among cookies which can be used without consent, the following are included:
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- Analytics cookies, when used directly by a website operator to collect information, in an aggregate form, on the number of users and how they use a website;
- Browsing or session cookies, to identify and authenticate users of a website;
- Function cookies, which allow users to browse a website according to a series of selected criteria (e.g., a certain language, products selected for purchase, etc.), in order to improve the services provided to those users.
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On the other hand, “profiling cookies” – i.e., cookies used to create profiles on users and used to send advertising messages in line with the preferences revealed by users while browsing websites – require users’ prior consent.
Types of cookies used by the Website and the possibility of (de-) selection
The Website uses the following types of cookies:
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- Technical cookies, which are strictly necessary for the Website’s operation and/or to allow you to use the Website’s content and services;
- Browsing or session cookies, which are necessary to identify and authenticate users of the Website;
- Function cookies, which are used to activate specific Website functions and to configure the Website according to your choices (e.g., language), in order to improve your experience.
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Engineering also uses third-party cookies – i.e. cookies from websites / web servers other than the Website, and which are used for specific purposes of the third parties owning those websites / webservers (including profiling of users). These third parties will either act as independent data controllers regarding their cookies, and therefore you must refer to their privacy policies, information notices or other materials to obtain more information on them – however, in such circumstances Engineering cannot control or ascertain the use which may be made, by these third parties, of third-party cookies, nor their exact characteristics or purpose – or as joint controllers together with Engineering. In such cases, the relationship between Engineering and the third party will be regulated by a joint controllership agreement.
The Website contains also “social plugins” for Facebook, Twitter, Linkedin. These are parts of the page visited directly generated by these sites and integrated into the page of the host site. The most common use of social plugins is aimed at sharing content on social networks.
The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of the information collected by “third parties” is governed by the relevant information to which please refer. To ensure greater transparency and convenience, below are the web addresses of the different information of third – party cookies
The following section lists the links to information on third – party cookies:
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- Matomo: https://matomo.org/privacy-policy/
- Twitter: https://twitter.com/en/privacy
- Google: http://www.google.co.uk/intl/en/policies/privacy/
- Linkedin: https://www.linkedin.com/legal/privacy-policy
- Mailchimp: https://www.intuit.com/privacy/statement/
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Cookies on the Website