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Hi Knowage Community.

I recently installed Knowage CE on a Windows Server 20212 R2 server with MySQL DB.
When I try to publish reports through Knowage Report Designer:

"Knowage Error during file deploy: check that label is not already present and user has return permission on selected folder; if still cannot solve the problem check Logs".

The report is registered on the platform but has no files attached to the History.
I cannot delete the created report:

"Generic error. System was unable to delete the document. could not execute query"

Installation was done at root "C:\Knowage", domain users were given full permission in this folder and MySQL user has full access.

I appreciate if anyone can help me. Thanks!
Environment Knowage CE, Windows Server 2012 R2 64 Bits, MySQL, Google Chrome, Knowage Report Designer
asked Oct 11, 2021 in Reporting by alessandro.busanello (190 points) | 1 view
Hi,

can you please search in your application log folder (ie: tomcat/logs/knowage.log) if you can get more informations?
Hello dear redjaw.

After I requested support I was able to interpret the log.
I have noticed that tables are missing that were not created by the installer.
The tables are: "sbi_cockpit_widget" and "sbi_cockpit_association"

... "Caused by: java.sql.SQLSyntaxErrorException: Table 'knowage_ce.sbi_cockpit_widget' doesn't exist
at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:120)
at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:122)
at com.mysql.cj.jdbc.ClientPreparedStatement.executeInternal(ClientPreparedStatement.java:953)
at com.mysql.cj.jdbc.ClientPreparedStatement.executeQuery(ClientPreparedStatement.java:1003)
at sun.reflect.GeneratedMethodAccessor54.invoke(Unknown Source)" ...

... "Caused by: java.sql.SQLSyntaxErrorException: Table 'knowage_ce.sbi_cockpit_association' doesn't exist
at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:120)
at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:122)
at com.mysql.cj.jdbc.ClientPreparedStatement.executeInternal(ClientPreparedStatement.java:953)
at com.mysql.cj.jdbc.ClientPreparedStatement.executeQuery(ClientPreparedStatement.java:1003)" ...
PS.
The version I installed is: Knowage-7_4_6-CE

redjaw, 

When I identified the problem I went looking for the solution and found this: https://www.knowage-suite.com/qa/3220/spagobi2knowage-error-table-knowage_ce-sbi_objects-doesnt
I followed as directed by Roberto user and went to the indicated link, I found the scripts for my version of Knowage in the link: https://release.ow2.org/knowage/7.4.6/Database%20scripts/
I created the two tables as per the script, but now I'm having another error:

ERROR it.eng.spagobi.api.AbstractSpagoBIResource.deleteDocument:142 - Error while deleting the specified document
it.eng.spago.error.EMFUserError: severity [ERROR] description [Generic Error]
at it.eng.spagobi.analiticalmodel.document.dao.BIObjectDAOHibImpl.eraseBIObject(BIObjectDAOHibImpl.java:1336)
at it.eng.spagobi.api.AbstractDocumentResource.deleteDocument(AbstractDocumentResource.java:140)
at it.eng.spagobi.api.DocumentResource.deleteDocument(DocumentResource.java:128)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.jboss.resteasy.core.MethodInjectorImpl.invoke(MethodInjectorImpl.java:140)
at org.jboss.resteasy.core.ResourceMethodInvoker.invokeOnTarget(ResourceMethodInvoker.java:294)
at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:248)
at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:235)
at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:398)
at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:205)
at org.jboss.resteasy.plugins.server.servlet.ServletContainerDispatcher.service(ServletContainerDispatcher.java:228)
at org.jboss.resteasy.plugins.server.servlet.HttpServletDispatcher.service(HttpServletDispatcher.java:56)
at org.jboss.resteasy.plugins.server.servlet.HttpServletDispatcher.service(HttpServletDispatcher.java:51)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at sun.reflect.GeneratedMethodAccessor348.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:282)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:279)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Unknown Source)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:314)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:170)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:225)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:47)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:149)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:145)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at sun.reflect.GeneratedMethodAccessor347.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:282)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:279)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Unknown Source)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:314)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:191)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:47)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:149)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:145)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:493)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:660)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:798)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:808)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1498)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)

Log continuation...

[http-nio-8080-exec-3] 11 Oct 2021 10:13:18.458 ERROR it.eng.spagobi.rest.interceptors.RestExceptionMapper.toResponse:59 - Catched service error:
it.eng.spagobi.utilities.exceptions.SpagoBIRuntimeException: Error while deleting the specified document
at it.eng.spagobi.api.AbstractDocumentResource.deleteDocument(AbstractDocumentResource.java:143)
at it.eng.spagobi.api.DocumentResource.deleteDocument(DocumentResource.java:128)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.jboss.resteasy.core.MethodInjectorImpl.invoke(MethodInjectorImpl.java:140)
at org.jboss.resteasy.core.ResourceMethodInvoker.invokeOnTarget(ResourceMethodInvoker.java:294)
at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:248)
at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:235)
at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:398)
at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:205)
at org.jboss.resteasy.plugins.server.servlet.ServletContainerDispatcher.service(ServletContainerDispatcher.java:228)
at org.jboss.resteasy.plugins.server.servlet.HttpServletDispatcher.service(HttpServletDispatcher.java:56)
at org.jboss.resteasy.plugins.server.servlet.HttpServletDispatcher.service(HttpServletDispatcher.java:51)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at sun.reflect.GeneratedMethodAccessor348.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:282)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:279)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Unknown Source)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:314)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:170)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:225)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:47)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:149)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:145)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at sun.reflect.GeneratedMethodAccessor347.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:282)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:279)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Unknown Source)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:314)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:191)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:47)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:149)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:145)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:493)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:660)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:798)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:808)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1498)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)
Caused by: it.eng.spago.error.EMFUserError: severity [ERROR] description [Generic Error]
at it.eng.spagobi.analiticalmodel.document.dao.BIObjectDAOHibImpl.eraseBIObject(BIObjectDAOHibImpl.java:1336)
at it.eng.spagobi.api.AbstractDocumentResource.deleteDocument(AbstractDocumentResource.java:140)
... 63 more
Thank you very much Alessandro,

we will investigate and let you know soon!
Sorry, did you installed with embedded or external DB?
I installed it on an external instance of MySQL.
This instance is on the same computer I'm trying to run Knowage on.

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