Error 404, localhost:8080/knowage not found after installion for knowage 7.4.5 on windows 10 computer

Question

From tomcat application manager we i try to start the knowage application i get this error

FAIL - Application at context path [/knowage] could not be started
FAIL - Encountered exception [org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[/knowage]]]

Comments

Hi,

could you please attach the entire log to this report? We'll need probably both catalina.out and knowage.log to get the real error.

Thank you.

Answer 1

Thanks pls find the log files here

https://drive.google.com/drive/folders/12mE5STx8T8EL4P0rtsZiPmbtMCC-0oQY?usp=sharing

Comments

Hi,

what version of Java are you using?

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I saw from the logs that you are using Java 16.

You must use Java 8 because of this: https://stackoverflow.com/questions/48626824/java-lang-noclassdeffounderror-javax-xml-soap-soapexception

Answer 2

I confirm my last comment.

Knowage actually supports only Java 8.

Comments

Thank you so much! it worked!!!!