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Not able to start Knowage Server

0 votes
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Hello

 I have installed the Knowage Suite.But my server is not getting started.

Following is messages after running startup.bat


D:\BITools\Knowage-Server-CE\bin>startup.bat
Using CATALINA_BASE:   "D:\BITools\Knowage-Server-CE"
Using CATALINA_HOME:   "D:\BITools\Knowage-Server-CE"
Using CATALINA_TMPDIR: "D:\BITools\Knowage-Server-CE\temp"
Using JRE_HOME:        "C:\Program Files\Java\jdk-9"
Using CLASSPATH:       "D:\BITools\Knowage-Server-CE\bin\bootstrap.jar;D:\BITools\Knowage-Server-CE\bin\tomcat-juli.jar"
D:\BITools\Knowage-Server-CE\bin>

Kindly support.

Thanks 
KnowUser
Environment Knowage-6.0.0-CE-Installer-Windows-JVM64bit-20170710,Windows 7 64 bit,Server
in Standard by (230 points)
Hi,
do you have any errors in your log files?
by (15.2k points)
Try using JDK 1.8 or 1.7 instead of 1.9.
by (11.6k points)
Thanks for the support.
I have installed jdk 1.8.0.
Now server is starting up with messages
Sep 28, 2017 3:13:44 PM org.apache.coyote.AbstractProtocol stop
INFO: Stopping ProtocolHandler ["http-bio-8000"]
Sep 28, 2017 3:13:44 PM org.apache.coyote.AbstractProtocol stop
INFO: Stopping ProtocolHandler ["ajp-bio-8009"]
Sep 28, 2017 3:13:44 PM org.apache.coyote.AbstractProtocol destroy
INFO: Destroying ProtocolHandler ["http-bio-8000"]
Sep 28, 2017 3:13:44 PM org.apache.coyote.AbstractProtocol destroy
INFO: Destroying ProtocolHandler ["ajp-bio-8009"]

Please tell me is it correct behavior.
Can I provide my local IP instead of localhost(As I am facing some issues in localhost).
Please guide me to deploy my Postgres data on server.
Please guide me how to design the pages which will get displayed on Chrome.

Thanks
KnowUser
by (230 points)
Again, do you have any errors in your logs?
by (15.2k points)
I have started
in following sequence

Knowage-Server-CE\bin>configtest.bat
Knowage-Server-CE\bin>catalina.bat start
Knowage-Server-CE\bin>startup.bat


Some log reported are:-
ep 28, 2017 4:41:43 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 429 ms
Sep 28, 2017 4:41:43 PM org.apache.catalina.core.StandardService startInternal
INFO: Starting service Catalina
Sep 28, 2017 4:41:43 PM org.apache.catalina.core.StandardEngine startInternal
INFO: Starting Servlet Engine: Apache Tomcat/7.0.50
Sep 28, 2017 4:41:43 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory D:\BITools\Knowage-Server-CE\webapps\.install4j
Sep 28, 2017 4:41:44 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory D:\BITools\Knowage-Server-CE\webapps\docs
Sep 28, 2017 4:41:44 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory D:\BITools\Knowage-Server-CE\webapps\examples
Sep 28, 2017 4:41:44 PM org.apache.catalina.core.ApplicationContext log
INFO: ContextListener: contextInitialized()
Sep 28, 2017 4:41:44 PM org.apache.catalina.core.ApplicationContext log
INFO: SessionListener: contextInitialized()
Sep 28, 2017 4:41:44 PM org.apache.catalina.core.ApplicationContext log
INFO: ContextListener: attributeAdded('org.apache.jasper.compiler.TldLocationsCache', 'org.apache.jasper.compiler.TldLocationsCache@1d3f422')
Sep 28, 2017 4:41:44 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory D:\BITools\Knowage-Server-CE\webapps\host-manager
Sep 28, 2017 4:41:44 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory D:\BITools\Knowage-Server-CE\webapps\knowage
Sep 28, 2017 4:41:53 PM org.apache.catalina.startup.TaglibUriRule body
INFO: TLD skipped. URI: http://java.sun.com/portlet is already defined
Sep 28, 2017 4:41:53 PM com.hazelcast.config.ClasspathXmlConfig
INFO: Configuring Hazelcast from 'hazelcast.xml'.
Sep 28, 2017 4:41:57 PM org.apache.catalina.startup.TaglibUriRule body
INFO: TLD skipped. URI: http://java.sun.com/portlet is already defined
Sep 28, 2017 4:41:58 PM com.hazelcast.config.ClasspathXmlConfig
INFO: Configuring Hazelcast from 'hazelcast.xml'.
Sep 28, 2017 4:41:58 PM org.apache.catalina.core.StandardContext listenerStart
SEVERE: Exception sending context initialized event to listener instance of class it.eng.spagobi.utilities.locks.listeners.HazelcastContextListener
com.hazelcast.core.HazelcastException: Port [5701] is already in use and auto-increment is disabled. Hazelcast cannot start.


Thanks
KnowUser
by (230 points)

1 Answer

0 votes
 
Best answer
The problem is that port 5701 is taken, and this instance of Knowage cannot start. This issue can be because there is another application that is using such port, or maybe because you have an old instance of Knowage running on background (maybe it has not been killed properly previously). Please check which process is running on 5701 and, if it's a Knowage instance, you can kill it.
by (15.2k points)
selected by
I have checked for port number 5701.
None of service/applications on running on this port.

Thanks
by (230 points)
Try to change the port in the hazelcast.xml (inside webapps/knowage/WEB-INF/classes) from 5701 to 5702 and restart the server.
by (11.6k points)
I am afraid after changing the port also it is getting started at 5701.

One reason can be blocking of ports on my computer
by (230 points)
Hello,

 Server is getting started I guess .When I enter 127.0.0.1:8080 on chrome I get

Apache Tomcat Homepage.Is it correct behavior.

Kindly respond

Thanks
by (230 points)
In you web browser you can access the Knowage environment at the url http://localhost:8080/knowage .
by (11.6k points)
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