Error Calling REST service for Menu

Question

Hi,

I am embedding a knowage report into my aplication. It seems to work fine, but in some computers where I test, it does not work, but just in Google Chrome browser. If I test in Firefox it always works fine, the problem is with Google Chrome but in some computers, no all... Is there any browser policy configuration or anything related to the Chrome browser that could make this error appears? "Search
Attention, undefined. Error Calling REST service for Menu. Please check if the server or connection is working."

Thank you so much for the help.

Comments

Dear

Could you send me more details ?

- check the log files if you find out some error

- The JS Console shows any other error ?

- the domains of the 2 Application are the same ?

Best Regards

A.

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Hi Abernabel,

Thanks for answering. I checked the log files but any error appears, it seems being ok. Knowage application is located  in a different server than my application, could it  be Cors policy? But in Firefox the report always displays properly, and in some Chrome´s, the problem is just in some computers only using Google Chrome.

The problem is, when I acces into my application to look the report it asks for Knowage log in (it appears the Knowage log in page) but it should not appear. When I enter a valid Knowage user into that log in page this error appears: "Error Calling REST service for Menu. Please check if the server or connection is working." "Not Found  Tipo Informe de estado mensaje /knowage/jsp/spago/jspError.jsp descripción El recurso requerido no está disponible. Apache Tomcat/8.5.43". But I check the log files and nothing bad appears (I´m checking Knowage.log, Localhost.log, Catalina.log)

Is there any issue reported with Chrome browser? version? or anything that could causing that error when I try to use knowage reports into my application?

Note: The report is a BIRT report saved as a Knowage document.

Thank you so much!

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Yes i also had an issue  in chrome broswer when i add it on server

Uncaught Error: [$injector:modulerr] Failed to instantiate module documentExecutionMasterModule due to:
Error: [$injector:nomod] Module 'documentExecutionMasterModule' is not available!