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I have logged in demo_admin. But when I am clicking in Work-space tab. The Page is completely blank. How to resolve the issue?

Environment Knowage Version 6.3
in Workspace by (140 points)
Dear

Can you give us more info ?

- How did you install Knwoage

- DBMS used to store metadata information

- send the logs file

Best Regards

Angelo

- How did you install Knwoage

Knowage Windows Installer


- DBMS used to store metadata information

MySQL


- send the logs file

[http-bio-8080-exec-4] 04 Mar 2020 18:12:50,784 ERROR it.eng.spagobi.security.InternalSecurityServiceSupplierImpl.checkAuthentication:65 - UserName/pws not found into database
[http-bio-8080-exec-4] 04 Mar 2020 18:12:50,785 ERROR it.eng.spagobi.commons.services.LoginModule.service:221 - userName/pwd uncorrect

Dear

How are you connecting to Knwoage, using http://lolcahost:8080   ?

Canyou check if you have any error on Browser console ?

Best Regards

Angelo
Hi

I have fixed the above issue but one more issue which I am facing is that Selector Widget is not working.

Can you please help!

Thanks & Regards,

Rocky
Dear

How did you fix the problem ?

About the selector, I suggest you to pass to 7.1.3 Knowage

Let me know

Best Regards

A.
Hi,
 

How to pass to 7.1.3 Knowage? Do I have install a new version?

Thanks & Regards,

Rocky

We can see steps to migrate to latest relase here:

https://knowage-suite.readthedocs.io/en/7.1/installation-guide/upgrade.html

Bye

Davide

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