Hi,
I have a report made in Birt that needs to be shared to be exported to excel format. So, I shared to my colegues the link from "copy link", but when they try to export it to excel, the file does not download. If I do it directly from knowage, navegating through the functionalities folders it works good. Any idea about what´s bad? any configuration missing?
I copy the link from "copy link" option

Send that link to my colegues, they open the link and try to export it through the option export to excel

It opens a blank page but does not do anything, does not download the report

Thank you so much for the help