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Hello

I am very new to the software so please go easy.

I have set all of the Java environment variables as per the instructions, I have installed the software following the instructions and did not have any errors during installation.

When I try run the Start Knowage batch file, the cmd window opens very briefly and then closes immediately.  The Tomcat server (that was bundled with Knowage) is not starting and consequently, I cannot reach localhost:8080/knowage and I get "this page cannot be displayed message"

I am working on Win 10.

Additional Info:

Note that I have installed Knowage under my XAMPP installation folder (C:\XAMPP). I installed Knowage with the Tomcat already bundled together and did NOT install Tomcat as part of XAMPP.


Any help is greatly appreciated

thank you

Tony

Environment 6.2.1, Win 10, Tomcat installed with Knowage, Apache Server, Chrome
asked Feb 28, 2019 in General Configuration by twolsey (190 points) | 1 view

1 Answer

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There might be something else running on port 8080 already, in which case you'd have to change the port in conf/server.xml. In fact, you other post shows that this is most likely the case: "SEVERE: Failed to initialize end point associated with ProtocolHandler ["http-bio-8080"]
java.net.BindException: Address already in use: JVM_Bind <null>:8080"

Also have a look at the documentation for using the installer (https://knowage-suite.readthedocs.io/en/6.3/installation-guide/knowage-ce-installer.html#) and for the server config (https://knowage-suite.readthedocs.io/en/6.3/installation-guide/manual-installation.html#using-tomcat)
answered Mar 6, 2019 by schipko (2,550 points)
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