Welcome to Knowage Q&A, where you can ask questions and receive answers from other members of the community.
0 votes
1 view

I have installed Knowage Server but seem dont start, startup.bat generates these messages:

After few minutes (I don't know how much time is necessary wait) I try to access http://localhost:8080/knowage but I have a white page:

in Installer by (210 points)
I am also facing the same issue.Kindly help.

2 Answers

+1 vote
Dear

Could be some problem about JDK configuration, open a command windows and execute : java -version

Take a look to the result of SET command ? It prints all the system variables.

And check inside <Knowage installation dir>/logs if some logs are written.

Best Regards

Angelo
by (20.7k points)
Hi Angelo thank you for your attention
this is the result
Java Version

C:\Users\IEUser>java -version
java version "1.8.0_141"
Java(TM) SE Runtime Environment (build 1.8.0_141-b15)
Java HotSpot(TM) Client VM (build 25.141-b15, mixed mode, sharing)

and SET (I have created  JAVA_HOME  manually)

C:\Users\IEUser>SET
ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\IEUser\AppData\Roaming
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=IE11WIN7
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\IEUser
JAVA_HOME=C:\Program Files\Java\jdk1.8.0_141
LOCALAPPDATA=C:\Users\IEUser\AppData\Local
LOGONSERVER=\\IE11WIN7
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\ProgramData\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windo
ws\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\My
SQL\MySQL Utilities 1.6\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 69 Stepping 1, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=4501
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
PROMPT=$P$G
PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
PUBLIC=C:\Users\Public
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\IEUser\AppData\Local\Temp
TMP=C:\Users\IEUser\AppData\Local\Temp
USERDOMAIN=IE11WIN7
USERNAME=IEUser
USERPROFILE=C:\Users\IEUser
windir=C:\Windows


I do not have file in /log folder
+2 votes

Hi,

you must set the JAVA_HOME environment variable after the installation of the JDK 1.7.

Once you have the JDK installation path:

  • Right-click the My Computer icon on your desktop and select Properties.
  • Click the Advanced tab.
  • Click the Environment Variables button.
  • Under System Variables, click New.
  • Enter the variable name as JAVA_HOME.
  • Enter the variable value (one of the paths mentioned above) as the installation path for the Java Development Kit (ex: C:\Program Files\Java\jdk1.7.0_71)
  • Click OK.
  • Click Apply Changes.

You might need to restart windows.

by (11.6k points)
Hi thank you
I have created the variable JAVA_HOME after java installation, before install MySQL
but I have JAVA_HOME=C:\Program Files\Java\jdk1.8.0_141   and not 1.7.0_71
You can use also JDK 1.8
If you don't resolve, try to remove temporary from  Path : C:\ProgramData\Oracle\Java\javapath

A
I do not have this folder
Is necessary  install Tomcat too?  or it is installed from Knowage installer?
It's installed by Knowage Installer.
just to do an experiment I have downloaded from tomcat website apache-tomcat-7.0.79-windows-x86
and unzip in a new folder. The startup.bat work regularly...I hope to find an idea for my knowage

JAVA_HOME is the only variable to set?

I try to run CATALINA CONFIGTEST from knowage-server-ce/bin

and this instruction identify an error regarding memory
C:\tomcat\Knowage-Server-CE\bin>catalina configtest
Using CATALINA_BASE:   "C:\tomcat\Knowage-Server-CE"
Using CATALINA_HOME:   "C:\tomcat\Knowage-Server-CE"
Using CATALINA_TMPDIR: "C:\tomcat\Knowage-Server-CE\temp"
Using JRE_HOME:        "C:\Program Files\Java\jre1.8.0_141"
Using CLASSPATH:       "C:\tomcat\Knowage-Server-CE\bin\bootstrap.jar;C:\tomcat\
Knowage-Server-CE\bin\tomcat-juli.jar"
Java HotSpot(TM) Client VM warning: ignoring option MaxPermSize=1024m; support w
as removed in 8.0
Error occurred during initialization of VM
Could not reserve enough space for 2097152KB object heap
...