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Cockpit Exports Corrupted Excel Files and Failed to Export PDF File

0 votes
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Hi,

I've created a cockpit with a table and couple of charts. When I tried to export it, I noticed that the excel file I downloaded is very small in size (about 3-4 KB) and it cannot be opened by EXCEL (e.g. EXCEL advised the file got some problem and tried to fix it, however, the attempt failed). And when I select PDF export, I noticed that there was no file was downloaded.

Please let me know if I can provide you any further details regarding the issue.

Kind Regards,

Jack
Environment 6.1.1
in Cockpit, Dashboard and Console by (120 points)

1 Answer

0 votes
Hi,

    exporting to Excel format may be affected by a bug, depending on OS and data. Please check the file Knowage-Server-CE/logs/knowage.log in order to further investigate the issue, that will be fixed in next release.

Please check the question https://knowage-suite.com/qa/1680/error-occurred-when-exporting-cockpit?show=1680#q1680 to properly fulfill requirements for PDF export.

Best regards,

Francesco Lucchi
by (3.8k points)
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