I can't get login in knowage in my localhost

Question

Hello,

I just have finished to install knowage 6_1_1_CE in my computer and I can not get entry because the system does not recognize the username and password I have already create, but, if I try to singup again the same username and password, system send to me an error like this: username is in use.

Can somebody help me please?

thanx.

Comments

Dear,

can you check if MariaDB is active ?

Best Regards

A.

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Hello,

Well, I checked if MariaDB is working and ... yes it is working fine, but I do not know if I have to create a new table or what should I do? Anyway, in fact, I have never been worked with MariaDB, I mean; I am supposing it is working becase the console is open and it have an adress like this:

C:\apache-tomcat\MariaDB\bin>mysqld --defaults-file=knowage.ini --console
2018-01-24 17:17:08 8208 [Note] mysqld (mysqld 10.2.11-MariaDB-log) starting as process 2856 ...
2018-01-24 17:17:09 8208 [Note] InnoDB: Mutexes and rw_locks use Windows interlocked functions
2018-01-24 17:17:09 8208 [Note] InnoDB: Uses event mutexes
2018-01-24 17:17:09 8208 [Note] InnoDB: Compressed tables use zlib 1.2.3
2018-01-24 17:17:09 8208 [Note] InnoDB: Number of pools: 1
2018-01-24 17:17:09 8208 [Note] InnoDB: Using SSE2 crc32 instructions
2018-01-24 17:17:09 8208 [Note] InnoDB: Initializing buffer pool, total size = 2G, instances = 8, chunk size = 128M
2018-01-24 17:17:09 8208 [Note] InnoDB: Completed initialization of buffer pool
2018-01-24 17:17:10 8208 [Note] InnoDB: Highest supported file format is Barracuda.
2018-01-24 17:17:34 8208 [Note] InnoDB: 128 out of 128 rollback segments are active.
2018-01-24 17:17:34 8208 [Note] InnoDB: Creating shared tablespace for temporary tables
2018-01-24 17:17:34 8208 [Note] InnoDB: Setting file '.\ibtmp1' size to 12 MB. Physically writing the file full; Please wait ...
2018-01-24 17:17:34 8208 [Note] InnoDB: File '.\ibtmp1' size is now 12 MB.
2018-01-24 17:17:34 8208 [Note] InnoDB: Waiting for purge to start
2018-01-24 17:17:34 8208 [Note] InnoDB: 5.7.20 started; log sequence number 474569335
2018-01-24 17:17:34 11224 [Note] InnoDB: Loading buffer pool(s) from C:\apache-tomcat\MariaDB\data\ib_buffer_pool
2018-01-24 17:17:35 8208 [Note] Plugin 'FEEDBACK' is disabled.
2018-01-24 17:17:36 8208 [Note] Server socket created on IP: '::'.
2018-01-24 17:17:37 8208 [Note] Reading of all Master_info entries succeded
2018-01-24 17:17:37 8208 [Note] Added new Master_info '' to hash table
2018-01-24 17:17:37 8208 [Note] mysqld: ready for connections.
Version: '10.2.11-MariaDB-log'  socket: ''  port: 3303  mariadb.org binary distribution
2018-01-24 17:17:47 11224 [Note] InnoDB: Buffer pool(s) load completed at 180124 17:17:47

But I really do not know if it is working or not.

Regards

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Hi,

i am getting the same error too. Did you solve the result?

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Hello,

Yes I  solved it. I Gues your issue is You can not entry in the knowage BI system. Did you check your username and password? when I had this issue, I wrote to the staff of knowage BI and they sent me an authorized username and password, then I could entry in the knowage BI system page.
But, when I had the issue, I could connect correctly MariaDB and Tomcat, when I ran the server it functioned fine, but I could not login, I mean, the MariaDB and Tomcat was fine configure but my username and password was uncorrectly. I am sure if you send an email to the staff of knowage BI, they will be send to you an authorized username and password.
Best regards.

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Hi, the default username/passwords on Knowage are:

• biadmin/biadmin for the administator
• biuser/biuser for the final user

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Dear Mcortella,

1. I done start up

  

2.  I open with browser

3. where will i check my username and password?

4. where is knowage BI ? Where will i write this staff? 

Pls Can u help me sir.. I want to run it. But I dont run. Thank u sir

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If you open the browser at http://localhost:8080/knowage you must see a login page where you will be able to enter username and password. If you don't see it probably the server is not correctly started, please check the log files on your application server.

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Hello

The username and password default is:

biadmin/biadmin for the administator

biuser/biuser for the final user

if you need help from the staff you can send an emal to next email adress: knowage@eng.it.

So, you can get start up knowageBI clicking in the icon "Start Knowage". MariaDB and Tomcat excecute, then you must to write the localhost adress: "http://localhost:8080/knowage" and finaly you must to sign in with your username and password (it is the same, user: biadmin, password: biadmin).

I hope it will help you.

Best Regards

Answer 1

Dear,

You have to check on knowage.log file if there are some errors.

Best Regards

A.

Comments

Sir,

Which file should I look at?

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Have a look at knowage.log, catalina*.log and localhost*.log