Welcome to Knowage Q&A, where you can ask questions and receive answers from other members of the community.
0 votes
1 view

Has anyone seen a problem where:

  • The circular icons (data source, general, add widget, etc.) on the Cockpit designer do not show their image?
  • When adding a data source, the popup window is blank? This disallows one to add a data set, and therefore, one cannot create a cockpit at all!

Strangely, I have two identical systems, both CentOS 6.8 and JDK 1.8, MySQL DB, and one works correctly, and the other shows the problems shown above. 

in Cockpit, Dashboard and Console by (590 points)

2 Answers

0 votes
I have seen something similar to this description (icons not showing) only once, and the problem was related to network (routing, etc)....

It can be also related to misconfiguration of server.xml (are you accessing a local machine -localhost - or a remote one? )..

Check it out

Cheers

Giovanni
by (1.5k points)
+1 vote

Hi

Take a look to server.xml , the variable host_url MUST be setup using the knowage host value.

E.g. if the user writes on browser: http://myknowagehost:8080/knowage

You have to setup <Environment name="host_url" type="java.lang.String" value="http://myknowagehost:8080"/>

Best Regards

Angelo

by (20.7k points)
...